This is a part-time administration role based in our busy agricultural machinery dealership where you will play a key part in delivering first-class customer care.
You’ll work alongside our experienced Service Manager and Service Technicians to ensure the smooth administration of our local operation covering all things admin.
Hours:
Please only apply if you can commit to the hours below, as these cannot be changed:
- Part-time, 25 hours per week.
- 5 days per week – Monday – Friday.
- 09:00-14:00 or 09:30-2:30pm.
Key Duties will Include:
Full training will be provided, but your day-to-day responsibilities will include:
- Supporting the Service Manager with general business admin tasks.
- Raising our engineer’s job cards, writing these up and supporting the scheduling and workflow of the workshop activity.
- Accurately dealing with customer accounts, including sundry and cash accounts.
- Assisting with the preparation and processing of service invoices.
- Updating customers on work progress and responding to customer queries via phone, email or in-person, helping resolve enquiries efficiently.
- Maintaining clear records, ensuring workshop documentation is accurate and up to date.
The Ideal Applicant:
- Demonstrable experience in a similar workshop Service / Administration role, ideally within an Agriculture, Automotive, Engineering, Construction or a Manufacturing setting.
- You must be IT literate and confident in using Microsoft Office and internal IT systems.
- A methodical and process-driven approach with strong attention to detail.
- A confident communicator who enjoys solving problems and helping customers face-to-face and over the phone.
- Live within a reasonable commute of our Toddington Workshop (GL54 5BZ)
Benefits:
At T H White we believe that people are our most important and valuable asset, and it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work.
We offer a great range of company benefits that reward you now and as your career progresses, including:
- A competitive salary (pro rata) – negotiable at interview, based on your relevant experience and skills
- Annual pay reviews
- 23.5 days holiday (pro rata) – rising with service
- Company pension scheme offering employer contributions of up to 8.5% after a qualifying period.
- Additional option of joining the ‘salary sacrifice’ smart pension scheme.
- Life Assurance cover providing up to 5 times salary with service.
- Share Plan – providing our employees with a real stake in the business.
- Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation.
- Staff discounts on a huge variety of products (such as clothing, footwear, household and selected machinery lines) at our stores.
- Robust and thorough training ensuring that you feel you have the support necessary to be both settled and a success.
T H WHITE is proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.
Contact
For further information please contact Matt Hicks, (Recruitment Partner).
Declaration
Please note that in applying for this position, you agree and confirm that all information provided within your application is accurate and up to date.
In applying, you understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal. In submitting your application you also confirm that you consent to the organisation using and keeping information you provide as part of the recruitment process and/or personal information supplied by a third party (e.g. referees) relating to your application or future employment.