AGRICULTURAL SERVICE MANAGER

Ready to take the helm of our new agricultural workshop?

If you’re a Senior Technician, Workshop Supervisor or experienced Service Manager looking for a change, this is a rare opportunity to shape our new CNH aftersales operation in Shrewsbury.

You’ll have the freedom to put your own stamp on this brand-new workshop – from how the operation runs day to day, to planning workloads and supporting your Technicians, to implementing processes, customer response times and overall service standards.

It’s a chance to join at the start, prove what you can build, and grow with an expanding business that offers real progression into meaningful and unique senior management roles.

 

Hours:

42 hours a week, Mon- Thurs 08:00-17:30 Fri – 08:00-17:00

Occasional Saturday mornings in line with seasonal demand, worked flexibly as you see fit as part of your operational rota.

Key Duties will Include:

This is a new start-up workshop so we’re looking for a Lead Technician, Supervisor or Service Manager who would enjoy the variety and autonomy that this role brings. Responsibilities include:

• Management and delegation of daily jobs/workflow to the small team of Technicians.
• Supervising work in progress.
• Managing depot administration and paperwork, ensuring the accurate recording of jobs and invoicing of work.
• Customer communication and keeping customers updated with jobs.
• Proactive and positive people management skills with an ability to mentor the team on best practices & expectations.
• Hands-on workshop and field-based work servicing, maintaining, and repairing tractors, combines, forage harvesters, balers, and telehandlers.
• Conducting advanced fault diagnostics across mechanical, electrical, and hydraulic systems.
• Ensuring high standards of safety and workshop efficiency.

The Ideal Applicant:

• Proven technical expertise working on Tractors or Combine Harvesters within a similar Agri focused business.
• A recognised apprenticeship, C&G or NVQ in Land based engineering or a transferable qualification.
• Strong diagnostic ability across engines, hydraulic and electronic systems.
• A precise, methodical approach and pride in workmanship.
• Excellent communication skills.
• A customer-first attitude

Benefits:

We’ve been operating in this field for nearly 200 years so hopefully you will have already heard of us and our reputation. We’re a professional company that hasn’t forgotten its family roots. We invest heavily in our people, our facilities and their future.

We offer a great range of benefits to our staff that reward you now and as your career with us progresses:

• A competitive salary, negotiable based on your expertise.
• Fully expensed company vehicle.
• Formal technical training, (should you not have CNH exp) and additional management development plans.
• Annual pay reviews.
• 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays
• Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period).
• Additional option of joining the ‘salary sacrifice’ smart pension scheme.
• Life Assurance cover, up to 5 times salary with service.
• Employee Share Plan that provides our employees with a real stake in the business.
• Staff discounts on a huge variety of products at our stores.
• Structured long-term development routes into Senior Management roles.

T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.

Apply now for a confidential & informal discussion.