PARTS ADVISOR – KNOCKDOWN

We are recruiting for a Parts Advisor to join our busy Agricultural team in in our Knockdown depot.

This is a hands-on role at the centre of our operations. You’ll support customers and engineers with machinery parts and product enquiries, helping keep their machines running and customers satisfied. We supply and maintain high-quality agricultural equipment from some of the world’s most trusted machinery brands. Our reputation is built on strong knowledge, reliable service, and people who take pride in doing the job properly.

With continued growth and investment across the business, this role offers more than just a job. It’s a chance to build your knowledge, gain confidence, and develop into a more senior position over time.

Hours:

Monday to Friday (8:00am – 5:30pm).

Applicants must have the flexibility to be part of a weekend rota covering Saturday and Sunday and undertake additional hours during seasonal farming peaks.

Key Duties will Include:

• Serving agricultural and groundcare customers, and our engineers with parts and technical queries.
• Communicating in-person, over the phone and via email.
• Ordering parts and managing supplier relationships.
• Producing quotations and processing invoices
• Maintaining accurate stock control and supporting stock input.
• Keeping the parts department organised, compliant, and running smoothly.
• Helping to grow parts sales by noticing opportunities and supporting the wider team.

The Ideal Applicant:

• Parts experience is desirable; however what’s needed is an interest in agriculture/farming or groundcare, along with a willingness to learn the complexities of parts that is needed for agricultural machinery.
• A team player who can work under pressure and adapt quickly.
• A practical mindset with a focus on solving problems.
• Confidence to identify opportunities and upsell where appropriate.
• Strong communication skills and a genuine focus on customer service.
• UK driving licence.

Benefits:

We believe that our employees are our most important and valuable asset, and it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work.

We offer a great range of benefits that reward you now and as your career with us progresses:

• A competitive hourly rate
• Annual pay reviews
• 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays
• Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute.
• Additional option of joining the ‘salary sacrifice’ smart pension scheme
• Life Assurance cover, up to 5 times salary with service
• Employee share Plan – providing our employees with a real stake in the business
• Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation
• Staff discounts on a huge variety of products at our stores
• Comprehensive training ensuring that you feel you have the support necessary to be a success

This role suits someone who enjoys being relied upon, takes pride in doing things properly, and wants to build a long-term career in a stable and growing business. For the right person, this can develop into more senior or specialist roles as your experience grows.

T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.