We are looking for an IT Support & Compliance Technician to strengthen ourIT support function by combining practical support tasks with ownership of compliance checks, device quality standards, backup monitoring, and secure IT asset disposal.
This role would suit someone with good general IT knowledge, strong attention to detail, and a willingness to learn technical support processes. The role will support Cyber Essentials readiness, device patching, backup monitoring, IT disposal processes, and general IT support activities across the business.
Hours:
Full-time 39 hours per week
Key Duties will Include:
- IT Support
- Compliance Support
- Device Health & Quality Control
- Backup and security checks
- IT Asset Management and Disposal
- Process Improvement and Documentation
- Assist senior team members in various
- On-call weekend emergency
- Occasional travel to other depots if
The Ideal Applicant:
- A strong attention to
- Excellent problem-solving, analytical, and organisational
- Willingness to learn IT Support processes
- Awareness of Cyber Essentials, data protection, and IT security best practice, or a willingness to develop knowledge in these areas
- Good prioritization skills and the flexibility to
- A strong knowledge of Microsoft 365 and Windows
- Proficient in the use of Microsoft Tools and software
- Self-motivated with good interpersonal
- Efficient, orderly, and timely, ensuring all tasks are achieved within agreed
- A professional attitude, building and developing relationships with internal and external
- A full UK driving licence is
Benefits:
At T H WHITE, it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work. We are committed to training and developing our employees to enable them to achieve their maximum potential. We also provide the following:
- Market surveyed salary – reviewed annually
- Employer contributory pension/ death in service cover
- Share Plan
- Division cross-sell incentive scheme
- Staff accounts at every branch with discounted prices
- Extra holiday entitlement – after a certain number of years
- Company sick pay after qualifying period
- Role-specific company clothing/uniform
- Recognition and support for health and work-related well-being
Declaration
Please note that in applying for this position, you agree and confirm that all information provided within your application is accurate and up to date.
In applying, you understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal. In submitting your application you also confirm that you consent to the organisation using and keeping information you provide as part of the recruitment process and/or personal information supplied by a third party (e.g. referees) relating to your application or future employment.